Case Study: Webjet increases revenue by 125% with Trip Ninja

Frequently asked questions

Below you'll find answers to the questions we get asked the most about integration, products, customer service and more.

General

How does Trip Ninja create better itineraries?

By analyzing your content sources, SmartFlights API uses machine learning to determine the most efficient route-splitting combinations, delivering more profitable itineraries.

What types of content do the APIs support?

Our APIs support any content integrated into your infrastructure, including GDS, NDC, and LCC providers.

Why doesn’t Trip Ninja provide content?

We focus on building intelligent flight technology, not content supply. Our platform works with whatever sources you already use.

What markets does Trip Ninja serve?

Trip Ninja is market-agnostic. It works globally, with any combination of content providers.

Is support available during the integration process?

Yes. Our team provides full support throughout the integration process. Contact your Trip Ninja account manager or email support@tripninja.io for assistance.

SmartFlights

What does the SmartFlights API do?

Trip Ninja's SmartFlights API uses machine learning to help travel platforms unlock better pricing and higher margins by intelligently splitting tickets across your existing content sources.

Can I use the API without revenue management?

Yes. Our Machine Learning based Revenue Management is included for free but entirely optional. You can use the API for itinerary optimization only, contact Sales for a search-only plan.

Can I use FareStructure without a multi-city flow?

You’ll need a multi-city search and booking flow with Multi-PNR support. Multi-city bookings can generate 2–3x more revenue than round-trips, our team can help evaluate whether it’s a fit.

How does FareStructure increase revenue?

FareStructure automates route-splitting for multi-city flights, generating itineraries that are cheaper than the GDS 89% of the time. This creates markup opportunities and improves conversions, optimised through our machine-learning markup engine.

Do I need multiple content sources?

Yes. FareStructure automates split ticketing using multiple content sources, creating optimized multi-city itineraries with lower costs than traditional GDS searches. By intelligently combining flight segments across different providers, FareStructure unlocks pricing opportunities that would otherwise be missed.

DataStream

What is DataStream, and how does it benefit my travel platform?

DataStream is an analytics API that collects and processes flight search data to help you optimise content, pricing, and overall performance.

What kind of data does it collect, and how is it used?

DataStream collects search data such as routes, pricing, and source-level performance. This data powers insights to improve your pricing strategies and content mix ultimately helping you drive revenue.

Can I use DataStream before fully integrating SmartFlights?

Yes. DataStream is particularly valuable during the evaluation phase. It allows you to collect search data in advance, and Trip Ninja can run simulations to show how FareStructure would perform using your traffic. This helps you build a clear business case and accelerates ramp-up when you're ready to go live.

How often is DataStream data updated?

Analytics are updated daily, ensuring you have access to near real-time insights.

How difficult is it to integrate DataStream?

Integration is simple. It’s a single API call using the data you already collect from your content sources. Minimal development work is required.

Will integrating DataStream impact our system’s latency?

No. DataStream is optimised for performance, with response times under 50 milliseconds. It can also be implemented via a queue or asynchronous thread to avoid any delay to your core operations.

Ready to get started?

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